Result of the outage was a spontaneous power surge that hit 2 of our PDU's offline, making one rack and half of another rack lose power.
Monitoring
Monitoring
Power has been restored and servers are coming back online slowly. Dedicated server customers can reach out to us if they're still having trouble accessing their servers.
Identified
Identified
We've identified the outage to be isolated to a specific rack, as well as a specific PDU (power distribution unit). A technician has been dispatched to look into the problem.
Investigating
Investigating
We are currently investigating a partial outage in Miami.
