Sparked Host LLC - Global POP Outage – Incident details

Third Party: Cloudflare Network experiencing degraded performance

Global POP Outage

Monitoring
Degraded performance
Started about 20 hours ago

Affected

Locations

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Dallas

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Miami

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Paris

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Ashburn

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Salt Lake City

Degraded performance from 5:35 PM to 6:07 PM, Operational from 6:07 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Our upstreams have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are aware of an outage that affected most of our locations. An attack, which occured at 12:23:20 EST (UTC-5), which was targeting almost every mitigation provider that offers protection services, was carpet bombed. We saw a peak of 10 Tbps towards our network, which resulted in an outage in Paris, Miami, Australia and other locations.

    Our team is working on preventing these from resulting in additional outages. The attack was completely mitigated in Miami due to our on-site scrubbing.