Sparked Host LLC - Latency Increase in Dallas and Ashburn – Incident details

All systems operational

Latency Increase in Dallas and Ashburn

Resolved
Degraded performance
Started 17 days agoLasted about 3 hours

Affected

Locations

Operational from 4:30 PM to 5:53 PM, Degraded performance from 5:53 PM to 7:40 PM

Dallas

Operational from 4:30 PM to 5:53 PM, Degraded performance from 5:53 PM to 7:40 PM

Ashburn

Operational from 4:30 PM to 5:53 PM, Degraded performance from 5:53 PM to 7:40 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Cosmic has identified this behavior due to congested internet links as they are being hit by large attacks. They are ordering more capacity from transit providers to compensate for this, one will be turned up next week and another will be added in the next two weeks.

  • Identified
    Identified

    Our DDoS mitigation partner, Cosmic, is experiencing higher latency and packet loss due to issues in their London POP.

    An outage occurred in their LAX, AMS, and other POPs briefly as well.