Sparked Host LLC

Locations

Operational

30 days ago

Services

Operational

~0.0 ms

30 days ago

~0.0 ms

30 days ago

Apollo Reverse Proxy / Player Count

Operational

30 days ago

Third Party Services

Operational

Recent notices

Resolved
October 17, 2024 at 3:29 AM
Resolved
October 17, 2024 at 3:29 AM
All Miami servers are back online.
Result of the outage was a spontaneous power surge that hit 2 of our PDU's offline, making one rack and half of another rack lose power.
Monitoring
October 17, 2024 at 2:14 AM
Monitoring
October 17, 2024 at 2:14 AM
Power has been restored and servers are coming back online slowly. Dedicated server customers can reach out to us if they're still having trouble accessing their servers.
Identified
October 17, 2024 at 12:34 AM
Identified
October 17, 2024 at 12:34 AM
We've identified the outage to be isolated to a specific rack, as well as a specific PDU (power distribution unit). A technician has been dispatched to look into the problem.
Investigating
October 17, 2024 at 12:19 AM
Investigating
October 17, 2024 at 12:19 AM
We are currently investigating a partial outage in Miami.

Completed
October 16, 2024 at 9:47 PM
Completed
October 16, 2024 at 9:47 PM
The memory replacement has been completed and have validated that all memory is working as intended.
In progress
October 16, 2024 at 9:00 PM
In progress
October 16, 2024 at 9:00 PM
Maintenance is now in progress
Planned
October 16, 2024 at 9:00 PM
Planned
October 16, 2024 at 9:00 PM
We will be replacing a faulty memory module in one of our backup servers. This will cause about 45 minutes of downtime.

Affected services/functionality:
- Restoring backups in Apollo (if your server is in Paris)

New backups will be redirected to other locations in order to make this as smooth as possible for other customers.

Resolved
October 16, 2024 at 12:53 AM
Resolved
October 16, 2024 at 12:53 AM
We have identified the issue to be a partial power outage affecting 28 servers, including two hypervisors, one backup server and 25 game nodes. We'll be investigating this further and asking our datacenter to look into this as well.
Investigating
October 16, 2024 at 12:40 AM
Investigating
October 16, 2024 at 12:40 AM
We are currently investigating an active outage in Paris. We will provide more information when it becomes available.